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Ask a Product Trainer
Question #1: I look up information on the internet all the time. What's wrong with using it for my tax research?
Answer: Good question! While the internet is great to look up some things – recipes, shopping, directions, etc, it's not reliable for tax research. The information you find may not be updated, or accurate. That's a huge risk to take. And even on the IRS website, you won't see cautions that a ruling has been superseded, like you do in Checkpoint. Watch this YouTube video to see all the benefits of using Checkpoint vs. Google for your tax research.
Question #2: While browsing through keyword search results, how can I narrow my results even further?
Answer: On the Search Results screen, you have 2 choices:
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Meet a Product Trainer
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Who are these trainers that you hear on our webinars? We'd like to introduce you to Mark Cooper, one of our expert trainers.
Mark Cooper
Occupation: Product Trainer
Years with Thomson Reuters: 17
Place of Residence: Port Townsend, Washington
Education: American University, University of Kansas
Fun fact: Over my career I have lived in 11 states and counting.
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Career History: I ran a computer training center for COMPUSA in Michigan for several years before starting with RIA in 1998 as an FSR (Field Service Representative) . Several company name changes later, I am still here. I was able to witness the birth of Checkpoint and train customers as it has evolved over the years into what it is today. I have met some great people during my years with Thomson Reuters and have been lucky enough to work for some wonderful bosses. If I weren't so old I would stick around for another 20 years.
Personal Life: I was born and raised in Kansas and lived there for 20 years. I recently moved to the other side of the country to Washington State, where I will pursue my lifelong passion of farming in my spare time. I have 2 daughters and enjoy traveling. I love exploring new places and look forward to biking, hiking, fishing and rock climbing in my new home.
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