• Support Home

1-800-431-9025 (Toll Free USA)

1-972-250-7750 (Toll International)

Fax: 888-216-1929

Support Hours:

Monday - Friday, 9:00 A.M. - 7:00 P.M. ET

2018 Checkpoint and e-Form Technical Support Extended Hours

Phone queue menu options.

1-800-431-9025 (Toll Free USA)

1-972-250-7750 (Toll International)

Fax: 888-216-1929

Support Hours:

Monday - Friday, 9:00 A.M. - 7:00 P.M. ET

2018 Checkpoint Tools and SMART Practice Aids Technical Support Extended Hours

Phone queue menu options.

1-800-431-9025 (Toll Free USA)

1-972-250-7750 (Toll International)

Support Hours:

Monday - Friday, 9:00 A.M. - 7:00 P.M. ET

2018 CPE Technical Support Extended Hours

Fax to submit Exam Sheets for manual grading: 1-888-286-9070

Reqwired, 1-800-800-0064

LearnLive:

• Customer Service/billing questions: 1-800-431-9025, (prompt 2, 2)
• Technical Support, Product Usage, and Training Requests:
  206-225-2920

1-800-510-8997 (Toll Free USA)

1-972-250-7750 (Toll International)

Fax: 888-216-1929

Support Hours:

Monday - Friday, 9:00 A.M. - 7:00 P.M. ET

Phone menu options:

• Sales, press 1
• Customer Service, press 2
• Technical Support, press 3

For Assistance with ONESOURCE State Apportionment:

https://tax.thomsonreuters.com/support/onesource/state-apportionment/

For Assistance with Questions Related to Checkpoint:

Phone: 800-431-9025

E-mail: checkpoint.productusage@thomsonreuters.com