PPC maintains a staff of trained professionals to provide customers with solutions to technical issues and information about PPC's electronic products.
Technical Support Numbers
Telephone: (800) 431-9025
E-Mail: rg.productsupport@thomsonreuters.com
Internet: http://support.checkpoint.thomsonreuters.com
Information Needed
Please be at your computer when you call and be prepared to give the following information (when applicable):
Application Information
The version number of the product you are using (available on the Help menu by clicking "About")
The exact wording of any messages that appeared on your screen
What happened and what you were doing when the problem occurred
How you tried to solve the problem
System Information
Windows Operating System and Office versions
Network Operating System
The type of hardware you are using, including network hardware